In today’s digital world, seamless communication is the key to building strong connections between businesses and their customers. Whether it’s a text message reminder, a phone call to support a customer, or a video conference with a colleague, effective communication drives engagement and growth. Enter Twilio , a leading cloud communications platform that enables developers to integrate communication capabilities into their applications effortlessly. This blog explores what Twilio is, how it works, and why it has become the backbone of many modern communication systems. What is Twilio? Twilio is a cloud-based communications platform that provides APIs (Application Programming Interfaces) for developers to build and scale communication capabilities into their applications. With Twilio, you can add functionalities such as: Voice calls (incoming and outgoing). Text messaging (SMS, MMS, and WhatsApp). Email communication (via SendGrid, a Twilio company). Video conferenci...